Elisa Hernandez

Elisa Hernandez is the customer service representative. With over 10 years of experience in customer-service across diverse environments, she has developed exceptional skills in communication, personalized attention, and client resolution, all of which allow her to serve our clients with efficiency and care. In her home country of Honduras, Elisa earned an Associate’s degree in Teaching and a Bachelor’s degree in Food Engineering. Her professional journey reflects her ability to adapt, learn, and connect with people. With a passionate heart to help clients, patient attitude, and commitment to getting things done. At our agency, Elisa plays a key role in ensuring that every client feels welcomed, valued, and cared for. She is dedicated to assisting clients with questions, running reports to follow-up with renewals and payments due to help client retention. She creates a positive experience for our clients that reflects our agency’s commitment to providing personalized and exceptional service. Outside of work, Elisa enjoys doing nails, deepening her faith, and spending quality time with her son. Her balance of professional expertise and personal warmth make her an integral part of our team.